FAQs

Are we open to the public?

Sorry no, we are an online business but you can Click & Collect most items by arrangement, excluding Garden Buildings which are all built to order.

Why is the shipping so expensive on Terracotta Pots & Saucers

We appreciate the shipping charge of these items is high compared to their cost but unfortunately these items are a low value product with a very small margin generating insufficient profit to offset the considerable P&P charges. This is due to a combination of their weight and fragility which means they take a long time to pack and they use up a large amount of expensive packing materials. Each order also includes an element of insurance to cover the cost of breakages which do occur, despite our best efforts, generating further packing/shipping costs in order to send out replacements.

The most cost-effective shipping solution is a pallet delivery for a flat rate charge, regardless of the number of pots or saucers purchased. Alternatively, they can be collected for free from our Doncaster address. We are only 1 mile from junction 37 of the A1M) behind Scawsby Mill Pub

Can you supply a Garden Building from stock?

There is no stock of our Garden Buildings, they are all built to order to meet the specification of the customer. Lead time depends on the time of year. In winter the lead time is typically 3 or 4 weeks but in spring and summer it could be longer. Check the product page for the current lead time